1. “All Sales Final” After Delivery 

The most common policy is:

• All sales final once the cart leaves the dealership

• No returns after delivery or pickup

• No “buyer’s remorse” returns

Once:

• The cart is delivered

• The title/MSO paperwork is completed

• The customer takes possession the transaction is final.

2. Limited 24–72 Hour Cancellation (Before Delivery Only)

Some dealers offer:

• 24–72 hour cancellation window

• Only before delivery

• Only if paperwork hasn’t been processed

• Often subject to a processing fee

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3. Non-Refundable Deposits 

For:

• Special orders

• Custom builds

• Lift kits, wheels, custom seats

• Factory orders

Deposits are always:

• Non-refundable once the order is placed with the manufacturer “Deposits are non-refundable on ordered or customized units.”

4. Restocking Fees 

In rare cases where a dealer allows returns, the charges are as follows:

• 25% restocking fee

• Reconditioning fee if the cart has been used

• Deduction for mileage

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5. Warranty vs. Refund

Most dealers separate refunds from warranty issues:

• Mechanical problems are handled under manufacturer warranty.

• Defects are repaired, not refunded.

• Refunds are not given for warranty-covered issues.

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6. Financing Complications

If financing is finalized:

• The sale is considered final.

• Cancellation may require lender approval

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